We do not provide a courtesy car.
General roadside assistance, such as for a flat tire, is not included. It is limited to towing services after an accident.
Other situations that are excluded:
It is important to note that your insurance does not fully extend to foreign countries. In some cases, you might also need to provide a proof of insurance abroad. Reach out to us and we will be happy to provide you with the necessary insurance certificate.
Your mandatory Third Party Liability coverage remains intact in the countries listed on your Certificate of motor insurance. Any member state of the European Union (EU) and Andorra, Bosnia - Herzegovina, Gibraltar, Iceland, Liechtenstein, Montenegro, Norway, Serbia, Switzerland)
However, your vehicle is not covered for material loss or damage outside the United Kingdom The UK includes England, Scotland, Northern Ireland and Wales, excluding Channel islands, Isle of Man and Gibraltar.. In other words, the Comprehensive coverage and Additional extensions are not included when driving abroad.
Wakam is the risk carrier for this insurance program.
Wakam is a French company specialising in insurance solutions.
Founded in 2016, Wakam positions itself as a technology insurer, offering tailor-made insurance solutions for businesses and startups. The company stands out for its technology-driven approach, using algorithms and data to tailor insurance offerings to each customer's specific needs.
Qover is the insurance intermediary and manager of your contract.
Qover is the one to contact in case of questions or changes to your policy.
Qover is an insurtech that enables companies to provide seamless, tech-driven insurance experiences. Its modular embedded insurance orchestration platform covers over 4 million users across 32 European countries.
The information available on the site is provided for information purposes only and is non-contractual. It is the customer's responsibility to read the general conditions of our products carefully and to make well-considered decisions.
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We provide assistance if your vehicle breaks down at home or on the road.
Assistance is available in the vast majority of European countries (EU and Schengen area). Some countries that do not have an agreement or are politically unstable may not be covered. Before travelling with your vehicle, we strongly recommend that you always check on your green card whether your destination, and the countries on your route, are benefit from assistance.
Assistance includes repairing the vehicle on-site or towing it to the closest available professional garage.
In case of repatriation of the vehicle, we will provide a taxi to take you home or to the place of your choice (max. 100km from the place of immobilisation). You can also organise your own repatriation under the same conditions, but you must confirm this with us beforehand.
This list of exclusions is not exhaustive. Please read the Terms and Conditions for more information.