What to do in case of an accident

Having an accident can be very stressful.
That's why we try to make the process as simple as possible for you.

An accident occured

Are you safe?

If you or anybody involved in the accident the badly injured, contact emergency services first.

Need urgent assistance?

Call the +31 800 020 03 62 for assistance on the road, available 24/7.

Online form to report an incident for your Tesla

Fill out the claim form

Prepare the following documents:
- Pictures you took of the damaged vehicle(s)
- Your completed European Accident Form
Submit the claim form with your phone or computer
Fill in all the fields as completely and accurately as possible to speed up the processing of your claim.

Please be patient, we will get back to you

Once you have submitted the claim form, you don’t have to do anything else, unless we ask you for missing information. We will process the information you submitted as soon as possible.

We respond to your claim.

If your claim is accepted, we will provide you with the best possible solution, whether in form of a repair or monetary reimbursement.

If you're unhappy with the result, you can use this form to file a formal complaint about your claim.